WhatsApp Group Messaging
Send group messages on WhatsApp via SaleSmartly, configure your campaign easily.
1. WhatsApp Group Messaging with SaleSmartly
SaleSmartly supports group messaging to contacts/groups in the WhatsApp APP.
Notice: It is not recommended to proactively send mass messages to customers who have not communicated with you, and there is a risk of official account suspension, so please use it with caution!!!
1.1. Connect Your WhatsApp App
Before sending group messages, you need to integrate your WhatsApp app number into the SaleSmartly platform.
For the integration tutorial, please see: How to integrate WhatsApp App device?
1.2. Add/Import WhatsApp Contacts
In Customer List - Add Customer, add/batch import the WhatsApp customer information to be sent.
Notice: Please ensure that your social media account status is valid.
1.3. Create a Group Message
In Group Plan - Mass Message - Create Plan - select WhatsApp APP channel.
1.4. Configure Your Campaign
- Plan Name: Enter the name of your current group messaging plan, which must not exceed 50 characters
- Plan Audience: Choose the list of customers you want to message
- Content: Fill in the content you need to send here, supporting pictures, videos, attachments, audio and video
